Our services are covered by the Financial Ombudsman Service. If you cannot settle a complaint with us, eligible complainants may be entitled to refer it to the Financial Ombudsman Service for an independent assessment. You can contact the FOS by phone, in writing or online using the information below:
FOS Consumer Helpline: 0800 023 4567
Website: www.financial-ombudsman.org.uk/
Postal address: Financial Ombudsman Service, Exchange Tower, London E14 9SR.
© 2026 Choice Insurance Agency Ltd.
Choice Insurance Agency Ltd is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (https://register.fca.org.uk/s/) under reference 300183. We are an Underwriting Agency working in partnership with key brokers around the UK to place quality business with our panel of leading insurers. Registered in England and Wales number 4420555. Registered office: Unit 1, Victoria Central, 27 Victoria Avenue, Southend on Sea, SS2 6AJ.